Project Overview

All Tails covers consultations, home services, pharmacy delivery, digital health cards, welfare reporting, and educational content, creating a wide range of functionality within one app. The design work focused on making that experience easy to navigate through a pet-centric home screen, consistent service flows, and a health record area that remains useful between visits. Each service was designed to feel like part of one connected product.

My Role & Contributions

• Mapped user flows for consultation booking, home service scheduling, pharmacy ordering, and health record management.

• Created wireframes for the complete app experience before moving into visual design.

• Designed the full UI across onboarding, home, booking, cart, records, and profile screens.

• Created a pet profile model that carries context across every service within the app.

• Designed the digital health card covering medical records, vaccination history, and treatment notes.

• Built a reusable design system including components, icons, states, and typography.

• Prepared interactive prototypes and delivered detailed specifications for the development team.

Design Highlights

• A pet-first home screen where the selected pet determines the most relevant next actions.

• A consistent booking pattern reused across consultations and home service appointments.

• Health records structured as a timeline, making medical history easy to understand at a glance.

• Pharmacy browsing designed with clear category entry points and a simple cart experience.

• Empty and first-use states designed for new pet parents without existing records.

• A friendly yet clinical visual style that works across both grooming and healthcare experiences.

Tools Used

• Figma

• FigJam

Challenges & Solutions

Challenge

Consultations, home services, pharmacy, and health records each followed different logic, and treating them as separate modules made the app feel disconnected.

Solution

I anchored every experience around the pet profile and reused a unified booking and confirmation pattern across services, allowing users to move between features without learning new flows.

Outcome

• A unified interface covering consultation, home service, pharmacy, and health record experiences.

• A pet profile model that maintains consistent context throughout the app.

• A documented design system that accelerates future feature development.

• Complete user flows and interactive prototypes ready for development handoff.

• A structured health record experience that provides ongoing value between bookings.